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Privacy Policy

Your privacy matters deeply to us at Hyperfusioncore

Last Updated: January 15, 2025

Introduction & Our Commitment

At Hyperfusioncore, we believe privacy isn't just about compliance—it's about building trust. When you embark on your mindful awareness journey with us, you're sharing more than just contact details. You're sharing your aspirations, your challenges, and your personal growth goals. That's why we've crafted this privacy policy to be transparent, comprehensive, and actually readable.

We collect and process your personal information to provide you with transformative self-development experiences. But here's what makes us different: we don't sell your data, we don't spam you with irrelevant content, and we certainly don't treat your information as a commodity. Your data serves one purpose—helping you develop mindful awareness skills that create lasting change in your life.

What Information We Collect

Transparency starts with being clear about what we collect. Here's exactly what information we gather and why each piece matters for your learning experience:

Personal Information

Name, email address, phone number, and location details. We use this to communicate with you about programs and send relevant learning materials.

Learning Progress Data

Your course completion rates, quiz scores, and participation levels. This helps us personalize your learning path and identify where you might need additional support.

Technical Information

IP address, browser type, device information, and website usage patterns. We use this to optimize our platform performance and ensure security.

Communication Records

Emails, chat messages, and support tickets. We keep these to provide consistent support and improve our service quality.

We also collect information when you engage with our content—which videos you watch, which articles you download, and which topics interest you most. This isn't about surveillance; it's about understanding how to serve you better.

How We Use Your Information

Every piece of data we collect serves a specific purpose in your learning journey. We don't collect information just because we can—we collect it because it helps us create a more personalized, effective learning experience for you.

  • Deliver personalized learning programs tailored to your progress and interests
  • Send you relevant educational content and program updates
  • Provide technical support and respond to your inquiries
  • Analyze learning patterns to improve our course content and delivery methods
  • Ensure platform security and prevent unauthorized access
  • Conduct research to develop better self-development methodologies
  • Comply with legal requirements and protect our legitimate business interests

Our Promise to You

We will never sell your personal information to third parties. We will never use your data for purposes unrelated to your learning experience. And we will never share your progress or personal details without your explicit consent, except where required by law.

Data Sharing & Third Parties

We work with carefully selected partners to deliver the best possible learning experience. Here's exactly who we share information with and why:

Service Providers: We use cloud hosting services, email platforms, and analytics tools to operate our platform. These providers can access your data only to perform specific functions and are bound by strict confidentiality agreements.

Payment Processors: When you make a purchase, we share necessary information with secure payment processors. We never store your complete payment card details on our servers.

Legal Requirements: We may disclose your information if required by law, court order, or to protect our rights and the safety of our users.

Business Transfers: In the unlikely event of a merger or acquisition, your data may be transferred to the new entity, but only under the same privacy protections outlined here.

We never share your information with marketers, advertisers, or data brokers. Your learning journey is private, and we intend to keep it that way.

Your Rights & How to Exercise Them

You have significant control over your personal information. Here are your rights and exactly how to exercise them:

Access Your Data

You can request a complete copy of all personal information we hold about you. Simply email us at [email protected] with "Data Access Request" in the subject line.

Correct Information

Found an error in your profile? You can update most information directly in your account settings, or contact us for assistance with changes.

Delete Your Data

You can request complete deletion of your account and associated data. Note that this action is permanent and cannot be undone.

Restrict Processing

You can ask us to temporarily stop processing your data while we address concerns you may have about how we handle your information.

Data Portability

You can request your data in a machine-readable format to transfer to another service provider if you choose to leave our platform.

Withdraw Consent

You can withdraw consent for marketing communications at any time by clicking unsubscribe in any email or contacting us directly.

We respond to all rights requests within 30 days. For complex requests, we may need additional time but will always keep you informed of our progress.

Security Measures & Data Protection

Protecting your data isn't just about technology—it's about creating a comprehensive security culture. Here's how we safeguard your information:

SSL Encryption Regular Security Audits Access Controls Data Backup Systems Staff Training Incident Response Plan

All data transmissions are encrypted using industry-standard SSL technology. Our servers are protected by firewalls and undergo regular security testing. We limit access to your personal information to employees who need it to perform their jobs, and all staff receive ongoing privacy and security training.

We also maintain comprehensive backup systems to protect against data loss while ensuring these backups are equally secure. In the event of a security incident, we have established procedures to contain the issue, assess the impact, and notify affected users within 72 hours.

Data Retention & Deletion

We don't keep your data forever. Here's our approach to data retention:

Active Account Data: Retained while your account is active and for 2 years after your last login
Learning Progress: Kept for 3 years after course completion to provide continued access to certificates and progress records
Communication Records: Maintained for 1 year after resolution to ensure quality customer service
Technical Logs: Automatically deleted after 6 months unless needed for security investigations

When retention periods expire, we permanently delete your data using secure deletion methods that make recovery impossible. If you request immediate deletion, we'll honor that request while retaining only the minimum information required for legal compliance.

International Data Transfers

While our primary operations are based in India, we may transfer your data internationally to provide our services effectively. When we do this, we ensure your information receives the same level of protection regardless of location.

We use approved transfer mechanisms such as Standard Contractual Clauses and only work with providers who can demonstrate adequate data protection standards. Any international transfers are documented and subject to regular review to ensure ongoing compliance with privacy requirements.

If you're located outside India, please understand that your information may be processed in India, where our primary servers and staff are located. We ensure this processing meets international privacy standards.

Updates & Changes

Privacy isn't static—it evolves with technology, regulations, and our growing understanding of best practices. We review and update this policy regularly to ensure it remains current and comprehensive.

When we make significant changes, we'll notify you through multiple channels: email notification, account dashboard alerts, and prominent website notices. For minor updates or clarifications, we'll update the "Last Updated" date at the top of this policy.

We encourage you to review this policy periodically. If you continue using our services after changes are posted, you're accepting the updated terms. If you don't agree with changes, you can delete your account or contact us to discuss your concerns.

Contact Us About Privacy

Questions about this privacy policy? Concerns about how we handle your data? Want to exercise your privacy rights? We're here to help.

Email: [email protected] (mark subject line with "Privacy Inquiry")

Phone: +91 96196 77020

Address: 303-A, 3rd Floor, Navrang Arcade, Near Alok Hotel, Gokhale Rd, Thane, Maharashtra 400602, India

We respond to all privacy inquiries within 5 business days. For urgent matters, please call us directly during business hours (9 AM - 6 PM IST, Monday through Friday).